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Relocation Concierge Services

 

My real estate service includes managing the entire relocation process, ensuring your needs are met and you find the right property to purchase, sell, or rent.

Preparation: I provide clients with a personal relocation service to look for potential homes that meet your specific search criteria. Prior to your arrival, I send you a report of the properties you will be seeing, including digital photos, market availability, budget demands, and neighborhood selection.

My goal is to not only find you the perfect home but help to make the application process smooth and give you the confidence to know you are prepared when you arrive.

Timing: Most clients are successful in finding a home quickly but occasionally multiple days of touring may be required. My relocation service includes up to 3 days of touring and neighborhood orientation.
I feel it is important to let my clients know we cannot guarantee the successful finding and renting of the perfect place. I assist in the search and are not responsible if personal circumstances or the competitive rental market prohibit or in any way hinder your ability to lease a unit. I will do my best and work diligently to help you find that preferred property.

Negotiations: Sometimes knowing which questions to ask is the most valuable piece of the negotiation. I help  negotiate to minimize any surprises.

Communication: Clear communication is vital. I will be active and cooperative in their communication to make this experience positive and successful. I will work diligently to find the best possible options and ensure you are happily settled into your new home. Certainly, if you have a preferred method of communication (e.g. phone vs. email), please let me know in advance. I will do the same.

Additional Services: Should your relocation needs require additional services such as moving coordination, utility transfers, furniture deliveries etc. please let me know in advance.

Executive Concierge Services: These services are available to all relocation clients as an additional level of service for those who are accustomed to an enhanced lifestyle. The Executive Concierge program provides my valued clients with an exceptional level of personal attention creating a custom relocation plan with your individual preferences and requirements at the forefront of the relocation process. Please contact me to discuss the varied rates and service levels that are available, and together we can construct a plan that is right for you and your busy lifestyle.

I am here to help with all of your relocation housing needs. For immediate assistance, please contact me via email at Helen@HelenKwong.com or by phone 510.846.6989.

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